Website & Customer Information

Stow & Go Ltd operates this website to explain its self-service locker services, accept partner enquiries, and provide customer-support channels.

Using the website

Please provide truthful information when submitting enquiries, complaints, compliments and claims. Do not submit unlawful material, malicious content or personal information unrelated to your request.

Locker services and payments

Availability, access methods, charges and permitted usage are set out at each participating venue and may vary by installation. Please follow the instructions provided at the locker or venue. A support request does not itself guarantee a refund or acceptance of a claim; requests are reviewed on their merits and subject to applicable consumer law.

Reporting a problem

Use our feedback and claims form to report technical faults, payment issues, lost items, or damage. Please inform venue staff immediately if an issue presents a safety or security risk. Keep your receipt, booking or locker reference where possible.

Privacy and enquiries

Our handling of personal information is described in our Privacy Notice. Contact graeme@stowgo.co.uk for questions about the website.

Last reviewed: 3 November 2026. Venue-specific customer-use conditions, refund eligibility, loss liability and agreed service commitments should be finalised with legal review before commercial go-live.