Report a venue account security incident

If you can sign in, select Report a suspected security incident on your private venue dashboard. Please report immediately when you discover suspicious access, a stolen password or an unauthorised banking change, and no later than 24 hours.

If you cannot sign in or believe the account is compromised, contact Stow & Go using your established emergency business contact channel, or use the website contact page. Do not send passwords, verification codes or bank details.

A security report through your signed-in account is recorded in the secure incident audit trail. External reports are reviewed and entered by Stow & Go after verification.